Last Updated: April 14, 2026
Welcome to Catmeily. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
1. General Terms
By accessing this website, you confirm that:
• You are at least 18 years old or have parental consent
• You will use the website in compliance with applicable laws
• You will not engage in any prohibited activities
2. Products and Pricing
Product Descriptions
We make every effort to display our products and their descriptions accurately. However, we do not guarantee that product descriptions, images, or other content is accurate, complete, or error-free.
Pricing
• All prices are displayed in US Dollars (USD)
• Prices are subject to change without notice
• We reserve the right to correct any pricing errors
Product Availability
All products are subject to availability. We reserve the right to:
• Limit the quantity of products purchased
• Discontinue any product without notice
• Refuse service to anyone for any reason
3. Orders and Payment
Order Acceptance
• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order for any reason
• If we cancel your order, we will refund your payment in full
Payment Methods
We accept payment via PayPal. By placing an order, you:
• Represent that you are authorized to use the payment method
• Authorize us to charge your payment method for the total order amount
• Agree to pay all applicable taxes and fees
Order Confirmation
• You will receive an order confirmation email after placing an order
• Order confirmation does not guarantee product availability
• We reserve the right to cancel orders due to product unavailability
4. Shipping and Delivery
Shipping Times
• We ship from China and delivery typically takes 15-25 business days to the US and 25-45 business days to Australia
• Delivery times are estimates and not guaranteed
• We are not responsible for delays caused by customs, weather, or other factors beyond our control
Shipping Costs
• We offer FREE worldwide shipping on all orders
• Shipping costs (if any) will be clearly displayed at checkout
Risk of Loss
All items purchased from Catmeily are made pursuant to a shipment contract. Risk of loss passes to you upon delivery to the carrier.
5. Returns and Refunds
Please refer to our separate Refund Policy for details on:
• Return eligibility
• Return process
• Refund timeline
6. Intellectual Property
All content on this website, including but not limited to:
• Text, graphics, logos, images
• Product descriptions and photographs
• Website design and layout
is the property of Catmeily and is protected by copyright and intellectual property laws. You may not:
• Copy, reproduce, or distribute our content
• Use our content for commercial purposes
• Remove any copyright or proprietary notices
7. User Accounts
When you create an account with us, you:
• Are responsible for maintaining account confidentiality
• Are responsible for all activities under your account
• Agree to notify us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these terms.
8. Prohibited Activities
You agree NOT to:
• Use the website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website’s operation
• Collect user information without consent
• Upload viruses or malicious code
9. Limitation of Liability
To the fullest extent permitted by law, Catmeily shall NOT be liable for:
• Any indirect, incidental, or consequential damages
• Loss of profits, data, or goodwill
• Any damages arising from your use of the website
Our total liability shall not exceed the amount you paid for your purchase.
10. Indemnification
You agree to indemnify and hold harmless Catmeily from any claims, damages, or expenses arising from:
• Your use of the website
• Your violation of these Terms
• Your violation of any third-party rights
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR, China, without regard to its conflict of law principles.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
12. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the revised Terms.
13. Contact Us
If you have questions about these Terms, please contact us:
Catmeily
• Email: support@catmeily.com
• Phone: +852-52667282
• Address: RM 18 2/F, TUSPARK, 118 WAI YIP STREET, KWUN TONG HONG KONG
• Website: www.catmeily.com